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Sales and Marketing Technology

Tips from a HubSpot Diamond Agency to deploy the full functionalities of the HubSpot platform for your business.

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    Why you should start a voice of the customer program

    It’s no secret that it costs 5 to 25x more to acquire a new customer than it does to keep a current one. It should also come as no surprise then that ...

    Leveraging the HubSpot Services Hub for Customer Feedback

    If you’ve ever had your beach day rained out, you probably know that even with the best intentions and greatest computer models, we humans are not so ...
    Service Hub

    Are You Re-engaging with Your Customers? Here’s Why You Should

    What happens after you lose touch with a customer or that perfect lead who ghosted you? You might think a lost customer is — well, lost, but you have ...
    Inbound Marketing

    What is a Net Promoter Score? [+ Guide to HubSpot's NPS survey tool]

    How often do head to Google, social media, or other sources to check customer reviews before making a purchase?
    Process | Technology | HubSpot | Service Hub

    What Is Good Customer Service And Why Is It So Important?

    In a time where customer service is a deciding factor in whether 90% of Americans will or won’t do business with your company, it’s evident that provi...
    HubSpot | Service Hub

    Understanding Customer Service & Channels for Customer Success

    When asked about customer service, 88% of today's service leaders agree that customer expectations have reached an all-time high.
    Inbound Marketing | Technology | HubSpot | Service Hub

    Target Your Ideal Buyer with Inbound Service and Marketing

    Better Serve Your Target Market with Inbound Service and Marketing Customer Service and Marketing: more connected than what meets the eye On the surfa...
    Inbound Marketing | Technology | HubSpot | Service Hub

    How to Deliver a Consistent Call Center Experience [+ Why it Matters]

    Have you ever begrudgingly dialed into a company's help line, only to be pleasantly surprised with an incredibly personable and supportive person gree...
    Technology | HubSpot | Service Hub

    Implementing a Supportive Knowledge Base for Your Team and Customers

    Delivering 24/7, best-in-class customer service can feel like a constant uphill battle.
    Technology | HubSpot | Service Hub

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