10 Things to Do as You Prepare for a Website Redesign
Chelsea Carter

Picture this: A CEO calls us in frustration.
“We just spent six figures on a redesign. The site looks gorgeous. But sales haven’t moved an inch. Leads are flat. Marketing is frustrated. Did we just buy a piece of digital art instead of a growth tool?”
We see this story play out all the time. Organizations treat website redesigns like home renovations. Pick new paint, update the fixtures, hang new curtains. But here’s the truth: your website isn’t a house you decorate. It is your growth engine. And when treated like a brochure instead of a connected system, it stalls out.
At ManoByte, we believe websites should be wired into your marketing platform, feeding data to sales, capturing buyer intent, and constantly adapting to your prospects. Here’s how you prepare to build one that actually fuels growth.
1. Align Your Brand with Digital Reality
Think of your brand like the foundation of a skyscraper. If the ground shifts, everything above it cracks. A website redesign is your chance to ask: does our brand still stand firm?
This goes beyond logos and hex codes. It is about whether your story lands with today’s buyer. If your value proposition feels like it is written for last year’s customer, you are building on sand.
Ask yourself: do we sound like the company we are becoming, or the company we used to be? If the latter, redesign is not just about pages. It is about realigning your brand story with the digital reality of your market.
2. Define Goals That Drive Growth (Not Just Design)
Most redesign projects start with “we want a cleaner look” or “our site feels dated.” That is not a strategy. It is an aesthetic preference.
Questions for Consideration:
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Do we want to shorten the buyer journey?
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Do we need more qualified leads?
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Are we improving the digital experience to increase retention?
Instead, start with growth goals. Do you want to cut the sales cycle in half? Increase qualified leads by 30 percent? Boost demo requests? Goals like these dictate budget, technology, and design priorities.
Otherwise, you end up with what Dan Pink calls a false choice. You make the site prettier without making it more powerful.
3. Build Cross-Functional Teams
Here is the mistake we see again and again: marketing locks itself in a room with an agency, emerges with a beautiful site, and then sales says, “That’s not what we needed.”
Your redesign team must include both the strategic stakeholders and the execution crew. Why? Because marketing alone does not own the buyer experience. Sales and service touch it every day.
When you build cross-functional teams, you create alignment. And alignment is what turns a redesign from a project into a company-wide growth lever.
4. Audit Content with Ruthless Honesty
Imagine a buyer clicks a Google result, lands on your site, and finds a blog post from 2018 talking about a product you no longer sell. That is not just bad content. That is erosion of trust.
A redesign gives you permission to be ruthless. Audit your content like a detective looking for evidence. Which pieces drive conversions? Which pieces confuse? Which ones are wasting oxygen?
The best websites are not built on quantity. They are built on content that connects buyers to decisions. And yes, that means optimizing it for SEO so your story actually gets found in the first place.
Questions for Consideration:
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Does this content move prospects closer to a decision?
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Is it written in a way that builds trust?
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Is it optimized for SEO to actually get found?
5. Prioritize SEO from the Start
Here is a secret many redesign teams learn too late: you can lose years of search authority overnight. The moment you change URLs, navigation, or site structure, search engines reset their assumptions.
That is why SEO is not something you sprinkle on at the end. It is baked into every decision from the beginning. Structure. Keywords. Load speed. Mobile experience. Metadata.
Handled well, SEO is the engine that ensures your redesign brings in more traffic than you started with, not less.
6. Embrace AI Readiness and Automation
Static websites are relics. Your buyers do not want static. They want intelligent. That means your redesign should include AI readiness.
Picture a buyer landing on your pricing page at 10 p.m. A well-placed chatbot pops up, answers their questions, and books a call with sales the next morning. Or a predictive system recognizes that this buyer matches a high-value persona and fast-tracks them to your top rep.
That is not science fiction. That is what modern websites do. If your site cannot flex with automation, you are putting humans in places where AI could be working while you sleep.
Your redesign should plan for AI readiness:
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Chatbots and virtual assistants that provide instant, personalized answers.
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Predictive analytics that track behavior and suggest next steps.
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Automation that nurtures leads without requiring manual follow-up.
7. Rethink Forms as Conversations, Not Gatekeepers
Most websites treat forms like toll booths. Stop here, fill this out, maybe we will let you through. That is outdated thinking.
In your redesign, forms should feel like conversations. Short, smart, integrated with your CRM. Progressive profiling means each interaction learns more without asking the same things twice. Instead of friction, forms create flow.
Because when forms feel natural, lead qualification does not start after submission. It starts the moment a prospect engages.
Smart forms should:
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Adjust based on who the visitor is (progressive profiling).
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Connect directly into lead qualification workflows.
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Feel like a natural extension of the conversation, not a roadblock
8. Personalization: From Visitors to Known Buyers
Think of Amazon. The homepage is not the same for you as it is for me. Why? Because personalization keeps us coming back.
Your redesigned site should do the same. That means dynamic CTAs, content tailored by persona, and navigation that adapts based on behavior. Personalization turns visitors into engaged prospects. It makes your site feel less like a catalog and more like a conversation.
And when done right, it transforms your website into a 24/7 account-based marketing engine.
Critical elements for redesign must include:
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Show content based on industry, persona, or past activity.
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Deliver tailored CTAs for different buyer stages.
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Use data to create dynamic journeys, not static paths.
9. Storytelling That Powers Trust
Here is where most websites fail. They lead with features. Buyers do not buy features. They buy the story of transformation.
Think about it. Nobody wakes up saying, “I want software with 23 integrations.” They wake up saying, “I need to hit my revenue target without burning out my team.” They do not want your tool. They want the outcome your tool makes possible.
A redesign is your moment to pivot from pushing features to telling stories. Stories about the customer who was drowning in complexity until your solution gave them clarity. Stories about the VP of Sales who finally had the visibility to coach their team instead of just chasing numbers. Stories that make a prospect think, “That sounds like me, and if it worked for them, it can work for me.”
Storytelling builds trust because it humanizes your brand. It shows you understand the struggle and that you have delivered results before. It shifts the focus from what you sell to what people achieve by working with you.
To make this work in your redesign, consider these action items:
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Highlight real customer journeys. Instead of listing features, showcase before-and-after narratives that demonstrate measurable change.
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Layer in multiple formats. Use case studies, video testimonials, and customer quotes so prospects hear stories from people like them.
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Frame content around outcomes. Every story should answer, “What changed in their business or life because of this solution?”
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Make stories easy to find. Dedicate a section of your site to customer success, but also weave stories into product pages, blogs, and calls-to-action.
When you design a website around stories instead of specs, you move from simply informing prospects to moving them emotionally. And movement toward trust and action is the whole point of a website.
10. Track the Buyer Journey and Qualify Leads in Real Time
Imagine this: two visitors land on your site. One clicks around casually. The other downloads three guides, visits pricing, and lingers on your demo page. Which one should sales call first?
If your redesigned site is not tracking the buyer journey, you will never know. But with modern analytics, heatmaps, and CRM integrations, you can see intent in real time. That is how you qualify leads automatically and hand sales the right names at the right time.
Your website should not just collect visitors. It should reveal buyers.
A modern website isn’t complete without buyer journey tracking. You need to see:
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What pages different personas visit.
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Which touchpoints convert.
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Where prospects drop off.
This data powers lead qualification helping your sales team focus on high-intent buyers instead of chasing cold leads. When connected into your CRM, your website becomes the single most valuable sales tool in your organization.
The Bottom Line: Stop Redesigning, Start Rewiring
Here is the paradox. Most companies redesign because the site “feels outdated.” But what really makes a site outdated is not the look. It is the lack of intelligence, connection, and growth focus.
A static website is a liability. A website connected to your digital marketing platform with SEO muscle, AI readiness, personalization, storytelling, and journey tracking is not just a site. It is your growth system. And this is where HubSpot comes in.
HubSpot is not an add-on you tack onto the project later. It is the foundation that gives your redesign purpose from day one. Think of it as the operating system for your entire go-to-market engine. Every click, form fill, chatbot conversation, and personalized journey feeds into HubSpot. From there, marketing can nurture with precision, sales can prioritize with clarity, and leadership can see real ROI instead of vanity metrics.
Without HubSpot, your new site is a collection of disconnected pages. With HubSpot, it becomes a connected growth machine that ties website activity directly to pipeline, revenue, and customer lifetime value.
That is why we tell clients: do not just plan a website redesign. Plan a HubSpot-powered redesign. Because the best websites are not just beautiful, they are measurable. They are built on a platform that connects your story to your systems and your systems to your growth strategy.