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    What is a Net Promoter Score? [+ Guide to HubSpot's NPS survey tool]

    How often do head to Google, social media, or other sources to check customer reviews before making a purchase?
    Process | Technology | HubSpot | Service Hub

    What Is Good Customer Service And Why Is It So Important?

    In a time where customer service is a deciding factor in whether 90% of Americans will or won’t do business with your company, it’s evident that provi...
    HubSpot | Service Hub

    Understanding Customer Service & Channels for Customer Success

    When asked about customer service, 88% of today's service leaders agree that customer expectations have reached an all-time high.
    Inbound Marketing | Technology | HubSpot | Service Hub

    Target Your Ideal Buyer with Inbound Service and Marketing

    Better Serve Your Target Market with Inbound Service and Marketing Customer Service and Marketing: more connected than what meets the eye On the surfa...
    Inbound Marketing | Technology | HubSpot | Service Hub

    How to Deliver a Consistent Call Center Experience [+ Why it Matters]

    Have you ever begrudgingly dialed into a company's help line, only to be pleasantly surprised with an incredibly personable and supportive person gree...
    Technology | HubSpot | Service Hub

    Implementing a Supportive Knowledge Base for Your Team and Customers

    Delivering 24/7, best-in-class customer service can feel like a constant uphill battle.
    Technology | HubSpot | Service Hub

    Comparing Customer Service Solutions: HubSpot, Salesforce, or Zendesk?

    Today’s educated and connected consumer expects your business to be nimble and ready to meet them with personalized customer care on any channel at an...
    Technology | HubSpot | Service Hub

    How Intelligent Web Design Strengthens Your Sales Funnel

    Think back to when your company first launched its website. It was probably a pretty big deal, right? With the flip of a switch, your business suddenl...
    Sales Enablement | Website Design & Development

    Five Email Automation Ideas for Effective Inbound Lead Generation

    Email automation, in particular, HubSpot’s email workflow feature, can be an incredible tool for effective inbound lead generation. These time-saving ...
    Inbound Marketing | Sales Enablement | For Marketing Directors | HubSpot

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