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Service Hub
Services

Create a world-class customer experience and create life-long brand promoters.

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ManoByte Service Hub Services

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Onboarding

Get strategic guidance and technical consultation on how to quickly get started with HubSpot to drive sale productivity and growth. Our team will show you how to get going fast. 

 

Packages Starting at

$3,000

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Implementation

Get up and running on HubSpot without the stress of doing it yourself. Our implementation services ensure your processes are set up to ensure customer service success.

 

Packages Starting at

$8,000

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Integrations

Connect all your third-party applications to HubSpot and ensure that you have connected data and processes that allow your marketing initiative to deliver a strong ROI.

 

Packages Starting at

$10,000

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Training & Consulting

Learning expert tips and best practices from our HubSpot-certified trainers. Our team will provide personalized guidance for your organization to adopt and implement HubSpot successfully. 

 

Packages Starting at

$3,000

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Migrations

We can help you migrate from ZenDesk, Zoho, or other service desk platforms. We get your tickets, templates, automations, and assets moved over to HubSpot easily. 

 

Packages Starting at

$6,000

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Custom Development

There is no end to the power of HubSpot. If you have custom functionality that drives your marketing, our HubSpot developers can leverage the HubSpot APIs to create anything you need. 


Packages Starting at

$9,000

Onboarding vs Implementation

Comparing Onboarding and Implementation is like comparing apples to oranges.  Onboarding is a standard process to help you get the foundational elements of HubSpot in place so that you can start using HubSpot quickly. Implementations are customized projects designed to configure HubSpot to align with your business processes.  See what is included in each below. 
Service Hub Professional & Enterprise Services

Kick-off / Alignment Call

Setup Intake Channels

Configure Ticket Pipelines

Chat Flow Configuration
Setup Service Level Agreements 
Standardize Email Responses
Develop Support Playbooks
Custome Ticket Property Configuration
Configure Meeting Scheduling
Inbound / Outbound Calling Configuration
Service & Product Configuration
Setup Feedback Surveys
Ticket Automation
Conversation Intelligence Configuration
Setup Reporting Dashboards
Knowledgebase Setup
Data Migration
Third-Party Integrations
Customer Portal Development
HubSpot Professional
HubSpot Enterprise
HubSpot Onboarding
Limited
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
Guidance Only
$1,000
$3,000
ManoByte Onboarding

Limited

Limited

Limited

Limited

Limited
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Quoted
Quoted
$1,000
$3,000
ManoByte Implementation

Quoted
Quoted
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$8,000

$15,000

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Frequently Asked Questions

You want to deliver the best customer experience and so do we.

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How does HubSpot Service Hub help manage customer tickets?

HubSpot support customer service request through the use of a ticket record, which logs interactions related to the requests, and track the ticket through pipeline statuses. HubSpot gives you multiple ways to create and manage tickets. 

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What is the HubSpot Knowledge Base?

The Knowledge Base is an online library of information designed to help customers find answers to questions in a self-serve manner using their content format of choice. HubSpot's knowledge base easy to use platform for content delivery. 

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How does HubSpot help with Customer Feedback?

HubSpot has one of the most robust customer feedback tools on the market.  HubSpot has out-of-the-box CES, CSAT, and NPS surveys and reporting dashboards. HubSpot helps you set the right questions, survey the right people, and create automated actions based on survey results. 

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What kind of Reporting is Available in Service Hub?

HubSpot provides a large number of reports to help your manage customer experience and service desk operations. Standard reports fall into four categories: conversation overview, service overview, service performance over time, and service team performance. Each of these categories has serval pre-built reports to help you succeed. 

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Why is HubSpot better than Zendesk?

HubSpot and Zendesk have a lot of customer support and customer success features in common. HubSpot gives you a better 360° view of the customer experience on one platform. HubSpot also provides a more robust automation platform. 

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How do I get started with a Service Hub Project?

Getting started is easy! Simply schedule a call to meet with the ManoByte team and we will walk you through a process to help you scope your project giving you a solid timeline and budget.

Ready to Dive In?

We tell others that we bleed orange for a reason. HubSpot is part of our DNA. Leverage our team of HubSpot Developers, MarTech Nerds, Integration Aficionados, Sales Hub Experts, Marketing Hub Experts, and Inbound Marketing Strategists to migrate your existing tech stack over to HubSpot.  The ManoByte team is here to help you:

  • Eliminate friction in your customer’s experience.
  • Transform your Inbound Marketing.
  • Close more deals with a greater velocity.
  • Transform and grow your company’s top-line revenue.

Start Your Project