Lack of a structured process for managing customer support tickets.
Complexities in managing multiple business units within the same HubSpot instance.
Difficulties in integrating numerous existing app integrations and ensuring data cleanliness.
No centralized system for tracking communications and managing leads.
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Conducting a thorough discovery and strategy phase to understand EH Media's needs.
Setting up HubSpot Service Hub for customer support operations, including ticket management and custom properties.
Integrating existing app integrations via the HubSpot Marketplace.
Implementing processes for data cleansing and management.
Providing ongoing support and training to manage the complexities of business units and ensure successful adoption.
A structured and efficient system for managing customer support tickets within HubSpot.
Successful integration of existing app integrations, ensuring data cleanliness and consistency.
Improved operational efficiency and customer service for the ChannelPro Network.
Enhanced ability to track communications, manage leads, and generate relevant reports.
Resources
Resources |
Case Studies
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Navigating Change for CRM Implementation Success
Discover how to effectively manage organizational change and achieve successful CRM implementation with our comprehensive eBook. Packed with expert insights and practical strategies, this guide covers everything from assessing organizational readiness to sustaining long-term adoption.
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Embracing Uncertainty: Mastering Risk and Change Management
Successfully transition to HubSpot with our comprehensive guide. This ebook provides actionable strategies for overcoming change resistance, maximizing HubSpot’s advanced features, and leveraging regular updates. Enhance data management, improve team collaboration, and ensure a smooth, efficient transition to HubSpot.Download
Comprehensive Guide to HubSpot Sales Reports
Maximize the power of your sales data with our in-depth eBook, "Comprehensive Guide to HubSpot Sales Reports." This guide provides detailed insights into HubSpot’s sales reporting tools, including setup, customization, and best practices for data analysis. Download
The Complete Guide to Bullhorn Integrations
Learn how to leverage integration to unlock the full potential of your staffing operations with Bullhorn. This comprehensive guide covers essential strategies and tools to seamlessly connect Bullhorn with your existing systems, enhancing productivity and performance.
Comprehensive Guide to HubSpot Workflows
Understand the purpose of workflows, the different types available, and how to build effective ones in HubSpot. This guide provides detailed instructions to help you streamline your marketing, sales, and service processes efficiently.
Building an Indirect Sales Distribution Strategy
Learn how to develop an indirect distribution strategy that benefits all stakeholders and maximizes your growth potential. This guide offers insights and actionable steps to create a robust and effective distribution plan.
The Ultimate Guide to Channel Marketing for B2B Companies
Selling and marketing through a network of distributors and retail partners can be challenging. This guide helps B2B companies adopt digital marketing strategies with their partners to provide a cohesive consumer experience and drive indirect sales success.
How to Close the Loop Between Marketing & Sales
Identify the journey customers take from stranger to brand advocate. This guide offers strategies to create smarter marketing communications and effectively communicate the value of marketing to company leadership, ensuring alignment and success.
Running a Successful Customer Re-Engagement and Loyalty Program
Your current customers are incredibly valuable to your business's success. This step-by-step guide provides actionable strategies and best practices for a re-engagement program that will strengthen customer loyalty and enhance their connection with your brand.
