Once customers have your product, it’s important to delight those customers and ensure their success with your product. Depending on your unique product or service, customers might need training materials, FAQ’s, or support information. At ManoByte, our content creators can help you identify what your customers need and make it a reality.
Whether it’s blogs, email, social media posts, or even video, ManoByte’s content experts can create it. We’ll work with you to make sure we understand your company, products and services, and customers before we start creating content. ManoByte has worked with clients in a variety of industries, including education, financial, manufacturing, and medical. We’re skilled researchers and ready to get to know your product and customers.
Customer Service is becoming more self-service each year, and one way to help your customers help themselves is by creating a knowledge base on your website. The Knowledge Base feature of the HubSpot Service Hub can add this important resource to your website. ManoByte can help you populate your knowledge base with information about your specific product and industry, so customers can find answers without having to submit a service ticket.